To Know More
FAQ
FAQ
Frequently Asked Questions
Do you provide free site measurement and consultation?
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Yes. We offer complimentary on-site measurement and professional consultation to ensure accurate sizing, suitable materials, and the best design recommendations.
What is the typical lead time for fabrication and installation?
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Most aluminium or steel fabrication projects take 7–14 working days, depending on design complexity and workload. Installation usually completes within 1 day.
Larger or custom projects may require additional time.
Larger or custom projects may require additional time.
What are the payment terms for fabrication and installation?
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Typically, a deposit is required upon confirmation, with the balance payable after installation.
Full details will be stated clearly in your quotation.
Full details will be stated clearly in your quotation.
Can I customise the colour, design, and finishing?
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Absolutely. We provide a wide range of colours, patterns, panel designs, woodgrain finishes, and custom fabrication options to match your home’s style.
Do you offer after-sales support if I need assistance later?
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Yes. We provide after-sales service for adjustments, motor servicing, tightening work, and general product support.
Our team is always available to assist even after project completion.
Our team is always available to assist even after project completion.