ThreeKim

To Know More

FAQ

FAQ
Frequently Asked Questions
Do you provide free site measurement and consultation? +
Yes. We offer complimentary on-site measurement and professional consultation to ensure accurate sizing, suitable materials, and the best design recommendations.
What is the typical lead time for fabrication and installation? +
Most aluminium or steel fabrication projects take 7–14 working days, depending on design complexity and workload. Installation usually completes within 1 day.

Larger or custom projects may require additional time.
What are the payment terms for fabrication and installation? +
Typically, a deposit is required upon confirmation, with the balance payable after installation.

Full details will be stated clearly in your quotation.
Can I customise the colour, design, and finishing? +
Absolutely. We provide a wide range of colours, patterns, panel designs, woodgrain finishes, and custom fabrication options to match your home’s style.
Do you offer after-sales support if I need assistance later? +
Yes. We provide after-sales service for adjustments, motor servicing, tightening work, and general product support.

Our team is always available to assist even after project completion.
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